AT&T SportsNet App FAQ

In addition to getting our award-winning sports coverage through traditional TV, AT&T SportsNet TV subscribers can now stream their favorite local teams through our mobile apps and web platform.

AT&T SportsNet has local media rights for the Utah Jazz Colorado Rockies (on AT&T SportsNet Rocky Mountain), the Pittsburgh Pirates (on AT&T SportsNet Pittsburgh), and the Houston Rockets and Houston Astros (on AT&T SportsNet Southwest), as well as various college and high school level sports.

Sign-Up Section

Can I stream AT&T SportsNet?

If you are an AT&T SportsNet subscriber through a participating authorized television provider and live in an area where you can watch the game on TV at home, you will also be able to stream through our AT&T SportsNet mobile apps and web platform when located in the same region. Games will be available to those viewers who subscribe to a cable, telco, or satellite pay TV provider that carries AT&T SportsNet and has agreed to allow their customers access to the streaming service. While we are trying to get more TV providers to authenticate to our streaming platform, if you are not able to stream our games, please contact your TV provider directly and ask that they provide you access to stream your favorite home team on AT&T SportsNet.

 

Do blackout restrictions apply to streaming?

Yes, our streaming of AT&T SportsNet follows the same territory restrictions and blackouts applicable to our TV providers. Availability of games is subject to MLB, NBA, NHL, MLS and other applicable territory restrictions.

 

Can I stream all AT&T SportsNet content on the app and website?

NHL and MLS content is not currently available for streaming.
 

Is there an additional cost?

There is no additional cost if you are a cable, telco, or satellite pay TV customer in good standing who subscribes to a video package that includes AT&T SportsNet. Data charges may apply for mobile app viewing. Please check with your provider.

 

Is there a cost to download the AT&T SportsNet app?

No, the AT&T SportsNet app is free to download.

 

Can I stream AT&T SportsNet without being a customer of a participating cable, telco, or satellite pay TV provider?
No, the only way to access digital streaming of AT&T SportsNet is to have a valid pay television subscription that includes AT&T SportsNet and whose provider has agreed to allow their customers access to the streaming service.

 

Is AT&T SportsNet available on any virtual pay-TV Provider’s service (e.g., DTV Now, Hulu Live TV, PS Vue, YouTube TV, etc.)?

AT&T SportsNet is not currently available on any virtual TV providers. If you would like access to our award-winning live game coverage and streaming services contact your virtual TV provider and ask that they carry AT&T SportsNet.

 

How do I sign into the streaming service on the web platform or mobile app?

Log-on to the web platform by clicking on the WATCH button on our website or downloading the mobile app.  When prompted, select your TV provider from the list, and input your username and password (same log-on you use to view and pay your bill online). If you don’t have an online account with your TV provider please check their website or contact them directly to create one.

 

My cable, telco, or satellite pay TV provider does not carry AT&T SportsNet, what can I do?

Contact your cable, telco, or satellite pay TV provider and ask that they carry AT&T SportsNet.

 

My cable, telco, or satellite pay TV provider carries AT&T SportsNet, but I do not see them on the streaming provider list, what can I do?

Contact your cable, telco, or satellite pay TV provider and ask them to provide their customers with streaming access to AT&T SportsNet.

 

Technical Section

What are the technical requirements and what devices will work?
You will be able to watch from both PC and Mac platforms. Additionally, you will be able to watch on both Apple and Android devices. To watch games and other programming on any of these platforms, you will need to “authenticate” that you have a valid subscription to AT&T SportsNet using your pay TV account login credentials (user ID and password).

 

What software will I need?
We support iOS and Android software on mobile as well as Chrome, Firefox, Safari, Internet Explorer and Edge for desktop viewing.

 

What does my video quality depend on?
Various factors affect video quality including device used, internet speeds, and current network congestion.

 

On the provider authentication page, my logon credentials are not working?

Contact your cable, telco, or satellite pay TV provider and confirm the current email address they have on file. Also confirm that you’re subscribed to a level of service with your provider that includes AT&T SportsNet.

 

What if I forgot my username and/or password?

Contact your cable, telco, or satellite pay TV provider to retrieve your username and/or password.

 

I am at work, within my local market, and using the web platform, why can’t I access the stream?

Depending on network restrictions set at your workplace, streaming may be blocked due to data usage limits, VPN providers that use out-of-state registration, or security limitations. If none of these restrictions exist, please check other technical and authentication issues above.

 

App Use Section

Is there a way to stop, pause and or record the live games?
Our app will allow you to pause and stop live games, but not to record or download for offline viewing as part of this service.

 

What data does AT&T SportsNet collect?

We collect information in accordance with our Privacy Statement.  Please refer to section 10 of our Terms of Service and Privacy Statement (found at http://www.attsportsnet.com/att-sportsnet-app-terms-conditions/) for details.

 

I am traveling out of town, will I still be able to stream the games on my phone or computer?

Currently you have to be within each region’s geographic footprint in order to stream the programming.